The Bossard Group is a leading international supplier of product solutions and services in industrial fastener and assembly technology headquartered in Zug. Choose Bossard as your employer and benefit from attractive employment conditions. To complement our Group IT team, we are looking for an experienced
Rollout Specialist Sales and Service 80-100% (all genders)
Your Mission
The Rollout Specialist Sales and Service is part of the BOOST project team and the purpose of this role is to manage the deployment activities (i.e. testing/data/training/change management/cutover) within your area of expertise to ensure the successful deployment of the BOOST solution. The Rollout Specialist will ensure deployment activities are executed within the scope and within the agreed planning, specifications and quality standard, and ensure program satisfaction.
Your tasks
- Conduct the fit gap analyses during the initial discovery phase to identify any potential legal/fiscal/regulatory requirements by the guiding the local organization through the future processes supported by demos in the new system
- Support the user acceptance testing (UAT) which is the testing of the template prior to Go Live in your area of expertise
- Drive the business change adoption through management of the change impact assessment in conjunction with the local SMEs to ensure adoption of the solution
- Train-the-trainer approach – provide training to the local SMEs who will then deliver the training to the end users
- Provide post Go Live support on site to the local SMEs during a specified hypercare period
- Support the Rollout Manager, BU Project Manager, and BOOST Program Management in maintaining and managing the deployment plan and resource forecast, including ensuring delivery according to plan, monitoring rollout team performance, and proactively identifying and mitigating risks and potential issues
- Liaise with Rollout Project Manager and others as needed for escalations on scope, processes, Global Template changes
- Post BOOST implementation to provide expertise to the business to support future rollouts and projects
Your qualifications
- 5+ years of total experience in Business with focus on Sales and Service
- 2+ years of experience of IT Governance and/or IT Project management are a plus
- PMP or PRINCE2 and SAFe (or similar) certification are a plus
- Functional expertise in your area to liaise with local SMEs
- Soft skills to deliver training & support local SMEs
- Change management skills, including coaching and mediation
- Project management skills – planning, support local teams in the D365 rollout, and drive user adoption
- Quality mindset to guide testing, attention to detail
- Ability to manage multiple workloads and activities
- Excellent written and oral communication skills
- Must possess the ability to work effectively and collaboratively across interdisciplinary teams to complete tasks to meet team objectives as necessary
- Communication skill in English fluent and German at B2 or higher a plus
- Working place can be within one of the Bossard units in Europe. Travel required in the region up to 50%
- Initial Job-Training preferably at the headquarter in Zug (Switzerland).
Are you interested in this sophisticated position to be a part of building the future for Bossard? Please contact Viola Kammüller or apply here. For further information please contact Armin Huber (+41 41 749 62 31)
Bossard AG
Human Resources
Postfach
6301 Zug