
The Customer's Challenge: Screws Not Up to the Challenge
Bicycle handlebars must undergo rigorous durability testing to ensure user safety. In this specific customer case, the initially used high-strength screws for securing the handlebars failed to pass the test – breaking before meeting the industry's high durability test standards.
Trying to find the issue at hand, the customer independently analyzed the mechanical properties and materials of the screws. The results showed that the screws in question met the general specifications for high-strength fasteners. This left the customer very troubled, as they could not identify the root cause of the problem, and the existing supplier could not provide an effective solution.
